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Bernalillo County agencies that help older adults

The phone numbers and offices behind senior care in Albuquerque, the South Valley, Tijeras and the East Mountains.

Quick answer

The City of Albuquerque Department of Senior Affairs serves as the City of Albuquerque/Bernalillo County Area Agency on Aging (Planning and Service Area 1); its Senior Information & Assistance Line is (505) 764-6400 (TTY 1-800-659-8331), Monday through Friday, 8:00 a.m. to 4:30 p.m..

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Last verified: October 2026

Who is the Area Agency on Aging for Bernalillo County, NM?

The City of Albuquerque Department of Senior Affairs serves as the City of Albuquerque/Bernalillo County Area Agency on Aging (Planning and Service Area 1); its Senior Information & Assistance Line is (505) 764-6400 (TTY 1-800-659-8331), Monday through Friday, 8:00 a.m. to 4:30 p.m..

The department offers home services, senior meals, transportation assistance and case management and runs six senior centers and two multigenerational centers (North Domingo Baca and Manzano Mesa); senior meal programs operate throughout Albuquerque and Bernalillo County.

Who handles complaints about a facility in Bernalillo County?

For a licensing or care-standard problem, call HCA's health facility complaint line at 1-800-752-8649; for help on a resident's behalf, the long-term care ombudsman at 1-866-451-2901; and for suspected abuse, neglect or exploitation, Adult Protective Services at 1-866-654-3219, or 911 in an emergency.

These are statewide numbers and work the same anywhere in New Mexico. Elder fraud can be reported to the National Elder Fraud Hotline at 833-FRAUD-11 (833-372-8311).

Where do Bernalillo County families get help with Medicaid long-term care?

Apply for Turquoise Care Medicaid at yes.nm.gov or 1-800-283-4465; for the Community Benefit Central Registry and free options counseling call the Aging and Disability Resource Center at 1-800-432-2080.

2026 eligibility figures →

Where can Bernalillo County residents get free Medicare counseling?

New Mexico's State Health Insurance Assistance Program (SHIP) counsels Medicare beneficiaries for free through the ADRC at 1-800-432-2080, including help comparing Part D and Medicare Advantage plans during open enrollment, October 15 to December 7.

SHIP counselors do not sell or endorse plans.

How much licensed senior care is in Bernalillo County?

Our directory lists 46 HCA-licensed assisted living facilities in Bernalillo County (from the part of HCA's directory we could read) and 18 CMS-certified nursing homes; Bernalillo County is the state's most populous county and holds most of the metro's licensed assisted living and nursing homes.

Partial — state directory temporarily unavailable, data as of November 1, 2026. The New Mexico Health Care Authority’s provider search was offline when this page was built, so the assisted living list below holds only the 65 metro facilities we could read from HCA’s directory (209 listings statewide). It is not the complete list. Check HCA’s facility search for any facility not shown, or ask an advisor.

Which nursing homes are in Bernalillo County?

Bernalillo County's CMS-certified nursing homes are Advanced Health Care of Albuquerque in Albuquerque (47 beds, CMS overall 4 of 5); Albuquerque Heights Healthcare and Rehabilitation in Albuquerque (134 beds, CMS overall 3 of 5); Bear Canyon Rehabilitation Center in Albuquerque (178 beds, CMS overall 3 of 5); Canyon Transitional Rehabilitation Center, LLC in Albuquerque (74 beds, CMS overall 4 of 5); Fiesta Park Wellness & Rehabilitation in Albuquerque (105 beds, CMS overall 3 of 5); La Vida Llena in Albuquerque (58 beds, CMS overall 4 of 5); Ladera Center in Albuquerque (120 beds, CMS overall 2 of 5); Las Estancias by Pure Health in Albuquerque (120 beds, CMS overall 5 of 5).

Nursing homeAreaCertified bedsCMS overall ratingCMS health inspectionCMS staffingLast standard surveyHealth deficiencies (last survey)CMS #
Advanced Health Care of Albuquerque
2701 Richmond Drive NE, Albuquerque 87107
North Valley and Downtown474 of 54 of 53 of 5March 27, 20254325119
Albuquerque Heights Healthcare and Rehabilitation
103 Hospital Loop NE, Albuquerque 87109
Northeast Heights1343 of 53 of 54 of 5April 15, 202520325069
Bear Canyon Rehabilitation Center
5123 Juan Tabo Boulevard NE, Albuquerque 87111
Northeast Heights1783 of 53 of 52 of 5May 8, 202618325125
Canyon Transitional Rehabilitation Center, LLC
10101 Lagrima de Oro Road NE, Albuquerque 87111
Northeast Heights744 of 54 of 53 of 5February 27, 20269325054
Fiesta Park Wellness & Rehabilitation
8820 Horizon Boulevard NE, Albuquerque 87113
Northeast Heights1053 of 52 of 53 of 5April 20, 202618325123
La Vida Llena
10501 Lagrima de Oro NE, Albuquerque 87111
Northeast Heights584 of 54 of 54 of 5December 22, 202511325035
Ladera Center
5901 Ouray Road NW, Albuquerque 87120
West Side and Northwest Mesa1202 of 52 of 53 of 5January 28, 202618325037
Las Estancias by Pure Health
3620 Las Estancias Dr SW, Albuquerque 87121
South Valley and Southwest Mesa1205 of 54 of 54 of 5May 22, 202610325126
Las Palomas Center
8100 Palomas Avenue NE, Albuquerque 87109
Northeast Heights1201 of 51 of 52 of 5July 19, 202427325036
Manzano Del Sol by Purehealth
5201 Roma Avenue NE, Albuquerque 87108
Southeast Heights and Four Hills1171 of 51 of 54 of 5August 11, 202516325074
Odelia Healthcare
1509 University Boulevard NE, Albuquerque 87102
North Valley and Downtown1195 of 54 of 54 of 5May 30, 20259325060
Princeton Health & Rehabilitation
500 Louisiana Boulevard NE, Albuquerque 87108
Southeast Heights and Four Hills3693 of 52 of 54 of 5July 25, 202530325045
Sandia Ridge Center
2216 Lester Drive NE, Albuquerque 87112
Northeast Heights1361 of 51 of 53 of 5January 13, 202320325032
Skies Healthcare & Rehabilitation Center
9150 McMahon Boulevard NW, Albuquerque 87114
West Side and Northwest Mesa1201 of 51 of 52 of 5January 8, 202632325064
South Valley Care Center LLC
1629 Bowe Lane SW, Albuquerque 87105
South Valley and Southwest Mesa585 of 55 of 54 of 5July 3, 2025432E083
Spanish Trails Wellness & Rehabilitation
1610 N Renaissance Blvd NE, Albuquerque 87107
North Valley and Downtown1343 of 52 of 52 of 5April 25, 202518325131
The Rehabilitation Center of Albuquerque
5900 Forest Hills Drive NE, Albuquerque 87109
Northeast Heights1201 of 51 of 52 of 5June 27, 202526325034
Uptown Rehabilitation Center
7900 Constitution Avenue NE, Albuquerque 87110
Northeast Heights1342 of 52 of 52 of 5May 5, 202520325042

Source: Centers for Medicare & Medicaid Services, Provider Data Catalog – Nursing Home Provider Information, data as of October 1, 2026. Star ratings shown are the official CMS Five-Star ratings.

Which communities does the Bernalillo County page cover?

This page covers Albuquerque, the South Valley, Tijeras and the East Mountains; area pages break down licensed facilities by town and ZIP code, and facilities with addresses just across a county line are listed under the county HCA records.

County lines matter for the Area Agency on Aging and for some county programs, so check which county a parent's address is in before calling.

Who does what for Bernalillo County seniors

DoesDoes not
HCA Division of Health Improvementlicenses and surveys assisted living and nursing homesplace residents or set prices
Turquoise Care (HCA)pays Medicaid long-term services for eligible memberspay assisted living room and board
City of Albuquerque/Bernalillo County Area Agency on Aginginformation, meals, transportation, caregiver supportlicense or inspect facilities
ALTSD Adult Protective Servicesinvestigates abuse, neglect and exploitationhandle billing disputes

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